Wax Melts faq

Frequently asked questions

Can I use a Scentsy Wax Burner for your wax melts?


Yes! All of our wax melts will work in any wax melt/ oil burner. They may burn slightly slower in electric ones such as some Scentsy burners, but this just means you get to enjoy your melts even longer!




I can't find the scent I like... what do I do?


If there is a scent you love but it's not on our list, simply contact us using the form on this website or via the contact information and we will try our best to get your favourite scent!




I've spilt my wax melt! How do I clean it up?


If you've spilt your wax melt wait for it to dry then just use boiling water (be careful) and washing up liquid or soap to clean up any spillages. You can do this as well for cleaning your wax melt burner! If needed you can use a credit card or something similar to scrape off the dried wax!




What are wax melts?


Wax melts are small pieces of scented wax, that come in many different shapes, sizes, colours and scents. Unlike candles, wax melts do not have a wick and therefore require a wax melt / oil burner. They melt completely to distribute an even scent and make your room smell lovely!




What is 'Frosting' in wax melts?


Due to the nature of our wax melts being handmade, small differences in shapes, size and colour may occur. Frosting is a perfectly natural effect of using soy wax and is unique to vegetable waxes, especially soy. It is the natural wax re-crystallizing. All soy waxes frost to some degree and is a sign that we are using 100% natural soy wax. This does not affect the performance of your wax melts.




My wax melts are the same scent but look slightly different!


This is due to all wax melts being handmade and hand-poured. No two wax melts are exactly the same! There may be slight differences in colour or pattern however we try to create them as similar as we can!




What are the perfumes/ aftershave scents?


The perfume and aftershave scented waxmelts are duplicates of popular fragrances for men and women! For example: Mens: Jump for Joop - A duplicate of Joop Womens: Alien Attack - A duplicate of Alien Angelic Angels- A duplicate of Angels Belle - A duplicate of La Vie Est Belle